Privacy Policy
How Siliquore AI collects, uses, and protects your personal information.
1. Information We Collect
When you interact with Siliquore AI - through our website, contact form, WhatsApp bot, or AI agents - we may collect the following:
- Contact details: name, email address, phone number, company name
- Enquiry & message content: the information you submit via our contact form or chat
- Technical data: IP address, browser type, device type, pages visited, and access timestamps
- Communication records: WhatsApp or email exchanges for support and follow-up purposes
- Business operations data: if you use our AI agents, data processed by those agents (invoices, HR records, campaign lists) in accordance with your instructions
We do not collect payment card numbers directly. Payments are handled via secure third-party gateways.
2. How We Use Your Information
- Respond to your enquiries and provide demonstrations or onboarding support
- Send relevant updates about Siliquore AI features, product news, and service notifications
- Operate and improve the AI agents and platform features you use
- Comply with legal obligations and resolve disputes
- Conduct internal analytics to improve product quality and user experience
We do not use your data for unsolicited advertising or share it with third parties for their own marketing.
3. AI & WhatsApp Communications
Siliquore AI uses AI-powered tools including a WhatsApp automation layer for customer engagement. Important notes about this:
- Your actual phone number is never shared with external AI model providers
- Session identifiers may be anonymised before processing where technically feasible
- AI conversation logs are retained only as long as necessary for support purposes and then securely deleted
- You may opt out of AI-assisted communication at any time by contacting us
4. Data Sharing
We do not sell or rent your personal data. We may share information only in these circumstances:
- Service providers: trusted partners (email, hosting, analytics) bound by strict confidentiality agreements and permitted to use data only to provide services to us
- Legal requirements: when required by law, court order, or governmental authority
- Business transfer: in the event of a merger or acquisition, data will be transferred with the same protections applying
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions are typically retained for 24 months. AI conversation data is deleted after a shorter period. You may request deletion at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at [email protected].
7. Cookies
Our website uses minimal cookies - primarily for session management and basic analytics. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some site features may not function correctly.
8. Security
We apply industry-standard technical and organisational measures to protect your data. All communications between your browser and our servers use HTTPS/TLS encryption. Access to personal data is restricted to authorised personnel only. For full details, see our Security page.
9. Children's Privacy
Siliquore AI is a B2B platform intended for business users. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. Continued use of Siliquore AI after changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests:
AllTekkies Services Pvt. Ltd.
Email: [email protected]
Phone / WhatsApp: +91 89553 21045
Website: alltekkies.com